Support Icon

Together App Support

If you have any questions, feel free to reach out. We're here to help!

Contact

Email: dxh125@gmail.com

Address: 1212 CT1 Nam Xa La, Phúc La, Hà Đông, Hà Nội, Việt Nam

Phone:+84 0979194869

Frequently Asked Questions (FAQ)

Q1. How do I start using the app?

A: Just download the app, enter your display name, and create or join a couple with a code.

Q2. Can I change the anniversary date?

A: Yes, you can edit the start date from the settings or profile screen.

Q3. How to share the anniversary with my partner?

A: From the main screen, tap the share button to generate a commemorative image to share.

Q4. Is the app free?

A: Yes, Together App is completely free. Premium features may be added later.

Q5. I lost my data. How do I recover it?

A: If you signed in with an account, your data is backed up to the cloud. Just sign in again.

Q6. Can I change the background or theme?

A: Yes, go to Theme Editor to pick your favorite background and colors.

Q7. Can I use the app on multiple devices?

A: Yes, sign in with the same account to sync your data across devices.

Q8. How do I connect with my partner?

A: The creator of the couple will receive a code. The other user enters this code to join.

Q9. How do I delete a couple?

A: Go to pairing settings and select 'Delete couple'. Confirmation will be required.

Q10. How can I send feedback or report a bug?

A: Please email us at dxh125@gmail.com . We welcome all feedback!