Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal identifiers such as name, email address, phone number, or company information
• Account and authentication information
• Device and usage information
• Inventory, sales, quotation, warehouse, customer, and business operation data entered by users
• Firebase Authentication and messaging tokens, if applicable
• Camera or media access only when the user chooses to upload images or documents

2. How We Use Information

We use your information to:

• Provide, operate, and improve the LovyBaby application
• Authenticate users and manage account access
• Store and display business data such as inventory, quotations, deliveries, and customer records
• Send notifications or important service-related updates, only when permitted
• Improve security, performance, and user experience
• Support troubleshooting, analytics, and service maintenance

3. Data Sharing

We do not sell your personal data to third parties.

We may share limited information only in the following cases:

• To comply with legal obligations or lawful requests
• To protect the rights, safety, and security of users or our services
• With trusted third-party service providers such as Firebase, cloud hosting, analytics, or notification services that help operate the app

4. Data Security

We implement reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure.

5. Camera and Media Permission

LovyBaby may request access to the camera, photo library, or files only when you choose to upload product images, documents, avatars, or other media. We do not access or record camera, audio, or media content without your action and consent.

6. Data Retention

We retain personal and business data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Contact us regarding privacy concerns or data processing questions

8. Children’s Privacy

LovyBaby is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.